E-Commerce Infrastructure

boygenius

Building invisible infrastructure for 'the record' album campaign

#4
Billboard 200
6.9x
Blended ROAS
#1
Vinyl Chart
18.6x
Search ROAS
The challenge

The Supergroup Data Problem

Three distinct fanbases. One album. Zero margin for error.

boygenius—the critically acclaimed supergroup featuring Julien Baker, Phoebe Bridgers, and Lucy Dacus—presented a unique challenge. While Phoebe Bridgers commanded ~301,000 monthly searches and significant brand equity, the "boygenius" term averaged only ~4,400 searches. The band was also extremely averse to being perceived as "salesy"—ruling out aggressive ad tactics.

The challenge wasn't just marketing an album—it was architecting a system that could transfer equity from three established artists to a new entity, capture first-party data in a post-iOS14 world, and respect the band's aesthetic boundaries while driving aggressive e-commerce revenue.

The core tension: The volatility of algorithmic platforms and the "death of the pixel" had created a Data Crisis. Standard tracking was losing 40%+ of conversions. Soundwave's solution: build Invisible Infrastructure—a server-side architecture that would bypass these limitations entirely.

The approach

The Invisible Infrastructure Stack

Server-side tracking, schema healing, and fuzzy match attribution.

1

Server-Side Tracking (CAPI)

Direct bridge from Shopify servers to Meta platforms, bypassing browser blockers entirely. Restored 50%+ of signal that standard pixels were losing to iOS14 restrictions and ad blockers.

2

Portfolio Convergence

Granular audience segmentation by artist affinity—Bridgers, Dacus, Baker fans targeted separately, then unified into a "super-fan" boygenius audience. Phoebe segment drove highest initial conversions.

3

Search Defense Strategy

Protective bidding on brand terms ("boygenius vinyl", "Phoebe Bridgers merch") to funnel high-intent traffic exclusively to the official store instead of third-party scalpers and bootleggers.

4

Low-Friction Advertising

AI-powered Shops Ads that felt native to Instagram feeds, respecting the band's "anti-salesy" mandate. Delivered 20% better performance than standard conversion ads while preserving artistic integrity.

The results

Chart Dominance & Data Sovereignty

Infrastructure that delivered both cultural impact and commercial efficiency.

Billboard Performance

the record debuted at #4 on the Billboard 200, topped the Vinyl Album Chart at #1, and secured #1 in the UK, Ireland, and Netherlands. The "Traffic Injection" strategy synchronized spend with chart reporting windows.

ROAS Efficiency

Google Search campaigns peaked at 18.6x ROAS—ruthlessly efficient capture of high-intent traffic. Meta maintained 5.9x floor even with attribution challenges. Blended ecosystem ROAS: 6.9x.

Data Sovereignty Achieved

Email addresses, phone numbers, and pixel profiles captured during the campaign are now permanent assets—available for 2024 tour retargeting and solo releases at near-zero acquisition cost.

Key insight

The boygenius campaign proves that infrastructure beats transaction. By building server-side tracking, schema healing, and fuzzy match attribution, Soundwave delivered a campaign immune to the "Data Crisis"—resilient, efficient, and authentic. The Audience Data Lake created during this campaign extends the fan relationship indefinitely.

Transferable insights

What This Means for Album Campaigns

Principles that scale from indie releases to major label rollouts.

The Brand Gap is an opportunity

For supergroups or collaborations, the search volume disparity between individuals and the new entity is a feature, not a bug. Equity Transfer—systematically targeting established artist keywords—accelerates brand maturation.

Respecting aesthetics drives performance

The "anti-salesy" constraint forced innovation. Low-friction formats like Shops Ads outperformed aggressive tactics—proving artistic integrity can be a commercial advantage.

First-Click attribution reveals truth

Last-Click showed 8.78x ROAS. First-Click revealed 14.35x. Understanding the discovery journey—not just the final click—validates top-of-funnel investment.

Own the data, own the future

Every fan captured during this campaign can be reactivated for tours, solo projects, and future releases at near-zero cost. "Rent vs. Own" isn't a philosophy—it's a financial imperative.

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